Description: We are living in a time of significant changes which are taking a toll on some employees. To assist our team members through these tumultuous times, being a supportive manager is key. We discuss using emotional intelligence to help employees have a positive work experience.

Description: The editorial shares observations and lessons learned from the process of implementing the Affordable Care Act.

Description: As a manager, it’s critical to be able to coach and direct staff development, both for their success and your own.

Description: The author discusses how small firms can compete successfully against big firms by cre¬ating a micro-niche business, because other firms—including big firms—cannot compete directly. In this way a small firm can compete against large firms with great success by stepping outside direct competi¬tion, in which it cannot hope to win. From ‘The Stepping Stone’ issue number 43.

Description: In “Gearing up for Designing Your Future,” published in the May 2017 issue of Actuary of the Future, the author cited four heroes as his personal inspiration. This article is the successor, showing the glory of these heroes and how they can inspire us actuaries today, as we strive to live our best lives. Identifying your own Noble Purpose as an actuary and in your life makes creating a five-year plan for personal growth meaningful and motivating. What will you gain from reading biographies of famous people and the classics? To aspire, to approach eloquence, to emulate the poetry of how they put their ideas across to mobilize their publics, to elevate our own characters by their examples, to be fully equipped to make moral and ethical judgments, to master the primary tool, verbal communication.

Description: Servant Leadership is a leadership philosophy that focuses on organizational success through serving and enriching the lives of the employees. As employees become engaged the organization becomes more vibrant, sustainable and successful. Four primary principles are discussed: Create an Environment for Employee Growth; Provide Employees What the Need to Thrive; Remove Obstacles to Employee Achievement; Help Employees Reach Organizational and Personal Goals. Trust, creativity, shared vision, listening, job skills and personal attention lift employees up, creating high quality, engaged employees that help drive organizational success and create a pool from which the next generation of leaders for the company will emerge.

Description: This is an article about baby boomers and marketing communication. From News Direct, May 2006, Number 53.

Description: This article explains why leaders should care about the culture at their organization.

Description: February issue of The Stepping Stone

Description: Leader Interview with Julia Lambert